Get quick answers to the most common questions about using VidsSave. Can't find what you're looking for? Contact our support team.
Find answers to common questions about video downloading
Get quick answers to the most common questions about using VidsSave. Can't find what you're looking for? Contact our support team.
Most frequently asked questions
Simply copy the YouTube video URL, paste it into our download box, click Download, and choose your preferred format and quality. The download will start automatically.
Yes, VidsSave is completely safe. We don't store your data, require downloads, or install any software. All processing happens securely in your browser.
We offer multiple quality options from 144p up to 1080p+ (depending on the original video quality). You can also extract audio-only in MP3 format.
You must respect copyright laws and obtain proper permissions. Most videos are protected by copyright, so commercial use requires explicit permission from the content owner.
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Basic questions about our service
Basic questions about our service
VidsSave is a free online video downloader that allows you to download videos from YouTube, TikTok, Instagram, Facebook, Twitter, and many other platforms. No software installation required.
Yes, VidsSave is completely free to use. There are no hidden fees, subscription costs, or download limits. You can download as many videos as you want.
No account creation is required. You can start downloading videos immediately by simply pasting the video URL into our downloader.
We support MP4 video downloads and MP3 audio extraction. MP4 is the most widely compatible video format that works on all devices and platforms.
Common problems and solutions for video downloads
Common problems and solutions for video downloads
Download failures can occur due to unstable internet connection, browser issues, or the video being private/restricted. Try refreshing the page, checking your internet connection, or using a different browser.
Slow downloads can be caused by high server load, poor internet connection, or large file sizes. Try downloading during off-peak hours, choosing a lower quality option, or using a wired internet connection.
No, we can only download publicly available videos. Private, age-restricted, or geo-blocked content cannot be downloaded due to platform restrictions and privacy policies.
There's no specific time limit, but very long videos (over 2 hours) may take longer to process and download. For best results, we recommend videos under 1 hour.
Currently, our service processes one video at a time to ensure optimal quality and speed. Batch downloading may be available in future updates.
Technical issues and troubleshooting
Technical issues and troubleshooting
VidsSave works on all modern browsers including Chrome, Firefox, Safari, Edge, and Opera. We recommend using the latest version of your browser for the best experience.
Yes! VidsSave is fully responsive and works perfectly on smartphones and tablets. The interface adapts to your screen size for easy mobile use.
This usually happens when your device doesn't support the video format. We recommend downloading in MP4 format, which is universally supported. You can also try using VLC media player.
Video quality depends on the original upload quality. Always select the highest available quality option before downloading. Note that we cannot enhance quality beyond the original video.
Legal questions and copyright information
Legal questions and copyright information
Downloading videos for personal use is generally acceptable, but you must respect copyright laws and platform terms of service. Only download content you have permission to use.
Commercial use depends on the video's copyright status and licensing. Most videos are protected by copyright. Always obtain proper permissions before using content commercially.
Fair use is a complex legal concept that varies by jurisdiction. When in doubt, consult with a legal professional or obtain explicit permission from the content owner.
Account-related questions
Account-related questions
Currently, all features are available for free. We may introduce premium features in the future, but our core video downloading service will always remain free.
We may display non-intrusive advertisements to support our service. We're committed to keeping the core functionality free for all users.
Absolutely! We welcome user feedback and feature requests. Contact us through our support channels to share your suggestions.
Contact our support team for personalized assistance